| Basic telephone line service is dependent upon your instrument (telephone), class of service, standard and optional features. Dialing features and capabilities may be changed by your departmental representative completing a Telecommunications Service Request (TSR) form.
INSTRUMENT
- The instrument you have will determine which features are available to you and how you will use them.
- Use Instrument Finder to determine which phone you have. Click on the reference guide for your phone to learn which features are available.
DIALING CAPABILITIES
| Class of Service - This will determine if you have the ability to make off-campus, long distance or international calls. |
| Dial 29 to check your Class of Service. |
| Class 20 |
Campus, local, operator-assisted calls, SUNCOM long distance, Credit Card, Collect Calls and International calls. |
| Class 23 |
Campus, local, operator assisted calls and SUNCOM long distance calls. |
| Class 24 |
Campus and local calls. |
| Class 25 |
Campus, local; operator-assisted calls, SUNCOM long distance, and International calls.
Note: All operator assisted, long distance and international calls require an authorization code. |
| Class 26 |
Campus only. |
FEATURES (CUSTOM CALLING)
Depending upon your instrument, you may have various calling features such as return call, call waiting or caller ID added to your line.
VOICE MAIL
Add a variety of voice mail options to your line.
HOW MUCH DOES IT COST?
The Office of Telecommunications conducts an annual analysis of service-driven costs that are recovered through fees associated with the basic telephone rate. Fees are adjusted in relation to changes in actual costs incurred by the University. Considering the current economic environment, the Office of Telecommunications is pleased to announce a $1.68 reduction in the monthly basic telephone line rate for fiscal year 2009 – 10. The reduction represents a 7% savings to the University Community. Details pertaining to the reduction are as follows:
| Fee / Charge Type |
FY 2008 - 09 |
FY 2009 - 10 |
Change |
% |
| Basic Line |
$ 20.49 |
$ 20.49 |
$ - |
0% |
| Emergency Phones |
$ 2.33 |
$ 1.78 |
$ (0.55) |
-24% |
| Auxiliary Assessment |
$ 1.47 |
$ 0.89 |
$ (0.58) |
-39% |
| Directed Moves |
$ - |
$ - |
$ - |
- |
| Multi-line Access |
$ 0.57 |
$ 0.57 |
$ - |
0% |
| Carrier Line Cost |
$ 0.72 |
$ 0.17 |
$ (0.55) |
-76% |
| Federal USF |
$ 0.04 |
$ 0.04 |
$ - |
0% |
| Total |
$ 25.62 |
$ 23.94 |
$ (1.68) |
-7% |
If we can answer questions or provide additional information, please email help@otc.fsu.edu or call 644 – HELP (4357) for assistance
The price does not include any optional features, long distance or voice mail.
Fiscal Year 2009-2010 |
| Total FSU Line Charge |
FY 2009/10 |
| Basic Line Charges |
$ 20.49 |
| Emergency Phone Fees |
$ 1.78 |
| Auxiliary Assessment Fee |
$ .89 |
| Directed Move Fees |
$ 0.00 |
| SubTotal |
$ 23.16 |
| Multi Line Access |
$ 0.57 |
| Carrier Line Cost |
$ 0.17 |
| Federal USF |
$ 0.04 |
| Total |
$ 23.94 |
Prices are subject to change without notice.
| Additional Fees |
Cost |
| Order Processing (TSR) |
$16.75 per Order |
| OTC Installation/Labor Rate |
$55.00 per Hour |
| Trip Charge |
$25.00 |
| Phone Number Change
(Plus vendor installation) |
$13.75 |
| New Phone Number
(vendor service order charge) |
$32.00 |
| Line Type Change
(Analog to Digital, Plus vendor installation) |
Price subject to phone type |
| Vendor Installation |
$37.00 per line |
| Cross Connect Fee
(One time fee) |
$30.00 |
Prices are subject to change without notice.
Prices reflect specific services only and may not be inclusive of all charges.
INSTRUCTIONS
Dialing Instructions - Learn how to make on-campus, local, SUNCOM long distance and international calls.NEED MORE INFORMATION?
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