| The following features require a $16.75 order processing fee except Call Trace and Dedicated Music on Hold: |
Call Blocking
Prevents your number from appearing on Caller ID boxes |
To use Call Blocking
1. Dial *67
2. Place your call.
Note:
You must follow the directions each time you wish to block your number.
If the party you are calling has Anonymous Call Rejection your call will not go through. |
Call Pickup
Intercept calls coming in to other lines in your "group" without leaving your desk. |
Refer to the instructions for your phone.
Press CALL PICKUP to intercept incoming calls within your preprogrammed group.
OR
Press *76 to intercept incoming calls within your preprogrammed group. |
Call Waiting
Never miss a call. |
Refer to the instructions for your phone.
Depress the switch hook for 1 second to switch between callers.
Tip:
Dial *70 to disable call waiting when using a modem. |
Dedicated Music on Hold
You select the music source that your callers will hear when placed on hold. |
Press
the hold button.
For ITT Cortelco or Vodavi (all
analog phones).
With the caller on the line, press Link or Flash.
Dial *95 and hang up.
To return to the caller, lift the handset.
Prices may vary depending on music source.
Flat Rates for Dedicated Music on Hold:
Non-Recurring ** $643.00 (Includes Dedicated Music Source Card from Embarq*--$175.00, 2-wire circuit from Embarq*--$358.00, Cable from OTC--$10.00, and Internal wiring per source from OTC--$100. This rate is applied on a per-music-source basis.)
Recurring **$78.70 (Includes recurring costs for source card ($30 Embarq* Cost + $5 Admin. Charge + 1/2 hour labor, $17.50) and recurring circuit costs ($11.20 from Embarq* + $5.00 Admin charge. This rate is applied on a per-music-source basis.)
** Other Non-recurring costs, not included in the flat rate, include OTC programming costs of 1/4 hour labor, or $13.75, per line; and translations costs from Embarq* of $50/hour.) |
Distinctive Ring
Select up to 12 numbers to ring differently. |
To activate / deactivate Distinctive Ring
1. Dial *61.
2. Listen for message to know whether Distinctive Ring is on or off.
3. If it's off, press 3 to turn it on. If it's on, press 3 to turn it off.
To add specific numbers to your list
1. Press *61.
2. Press # and wait for the tone.
3. Dial the selected number.
4. Press #.
5. Wait 4 seconds and hang up.
To remove specific numbers from your list
1. Dial *61.
2. Press #, and wait for the tone.
3. Dial the selected number.
4. Press #, wait 4 seconds, hang up..
To add the last incoming call to your list
1. After call, hang up and listen for dial tone.
2. Press *61.
3. Press #01#.
4. Wait 4 seconds and hang up.
Notes
1. Distinctive Ring also works on long distance calls (where technologically possible).
2. If you have call waiting, you can identify calls by the short/long/short tone. |
Intercom
Call other members of your office with a simple two-digit code, while leaving your phone line free for incoming calls. |
1. Refer to the instructions for your phone.
2. Lift the handset and press GIC or IC.
3. Dial the Intercom number you wish to call.
|
Return Call
Return the last call to your line. |
To use *69:
1. Lift the handset and listen for dial tone.
2. Press *69. An automated voice will give the last number if it is not private.
3. To call that number, press 1. The call is made automatically. If the number is busy, a distinctive ring will signal the line is free for up to 30 minutes. |
Ring Again
Tired of busy signals? This feature monitors the status of on-campus numbers and notifies you when the line is free. |
Refer to the instructions for your phone.
After getting a busy signal for an on-campus number, press Link.
After the tone, dial *77, wait for the confirmation tone, then hang up.
OR
After getting a busy signal for an on-campus number, press Ring Again.
When the line you are monitoring is free, your phone will ring.
Lift the handset and the number will automatically dial. |
Programming Speed Call
Program up to 30 (0-29) frequently dialed numbers to make dialing as easy as pressing 1 or 2 digits!
(Your list can be shared with other office members.) |
- Lift the handset and dial *74 (for Speed Call Short) or *75 (for Speed Call Long).
- After the tone, dial a one-digit code (0-9) for Speed Call Short or a two-digit code (00-29) for Long.
- Dial the phone number, exactly as you would normally dial it (4-XXXX or 9-XXX-XXXX).
- Press the # key.
After the tone, the number has been saved and you can hang up. |
| Using Speed Call
*74 for short
*75 for long |
TO USE SPEED CALL:
- Lift the handset and press *
- Follow by the one-digit code (for short) and two-digit code for long
- # (the pound sign)
|
Programming a Pause
A pause can be programmed any time you are speed dialing an automated service where you listen to a message and then enter another number. Examples would be using a calling card or a voice mailbox with multiple extensions. |
Refer to the instructions for your phone. "Pause" is entered as a digit in the phone number.
1. Enter the main phone number.
2. When you reach the place where you want to add the pause, press the *'Pause' key this varies from phone to phone, see below.
3. Enter the digits that you want to have your phone dial after the pause.
*Pause key
For Cortelco phones: Redial
For Meridian phones: Hold
For Panasonic phones: Redial/Pause |
Contact your OTC Customer Service Representative at 644-HELP (4357) for details.
These features may be ordered by completing a TSR Form.
