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Rates and Services are subject to change without notice. |
| Local Telephone Service |
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- Residents who would like basic phone service (644/645-XXXX) must order it through OTC.
- Only one resident needs to sign-up, unless multiple phone numbers are requested.
- Jacks are located in Bedroom A, Bedroom B and Kitchen. [view layout].
Upon signup, all 3 jacks will be activated.
- Residents are encouraged to sign-up for High-Speed Data instead of the phone line for computer use.
- The student who signs up for basic phone service will receive the bill.
- Students may use a calling card or pre-paid calling card for long distance service.
- A phone line is required if you will be ordering an intrusion alarm system (panic system).
- Residents must provide their own instrument and phone cords.
*Activation within five (5) business days. |
Calling Features INCLUDED with Local Phone Service:
More Information & Instructions |
- Call Blocking
- Call Waiting
- Repeat Dialing
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- Call Forwarding
- Caller ID
- Selective Call Rejection
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- Distinctive Ringing
- 3 Way Calling
- *69
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Rates |
| Monthly Local Service (includes Calling Features) |
$24.37 per month (plus applicable taxes) |
| Total Activation Charge per phone number |
$95.35 per phone # (1-time charge)** |
- Activation Fee $65.00 thru 1st five days of classes in Fall (a $30 savings!)
- Activation Fee may be paid in as many as 3 installments
- Each additional phone number activated = $95.35/$65.00
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Voice Mail |
Voice Mail 5
Holds 5 played or unplayed messages at a time |
$3.00 per month |
Voice Mail 10
Holds 10 played or unplayed messages at a time |
$5.00 per month |
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Activation Fee $10*
* Activation waived thru the fifth day of classes in Fall .. a $10 SAVINGS!! |
Sign Up/Disconnect Voice Mail
View Voice Mail Instructions |
Seminole Cable Vision (Basic, Digital, HDTV & DVR)
Sign Up/Disconnect Seminole Cable Vision |
- Only one resident needs to sign-up for Cable
- Upon sign-up, jacks will be activated (in five business days) in Bedroom A, Bedroom B and Living Room [view layout]
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| Basic Cable |
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| Digital Cable |
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Convenient access to programming, more value,and increased viewing control are just a few of the benefits you'll enjoy with Digital Cable.
Digital enables On Demand (95% free content w/digital cable)
You can choose from hundreds of shows - and start them whenever you want. Learn more about the new On-Screen Program Guide.
Digital Cable now offers more choices than ever, with new products such as:
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| Rates |
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| Basic Cable |
Over 70 channels; 2 HBO channels (View Channel Line Up) |
$39.99/mo. |
| Basic + Digital |
Basic + Digital Cable with 12 HBO channels1
| $57.94/mo. |
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Activation fee*(one time charge) |
+ $15.00* |
*Fee waived through the 5th day of classes in the Fall and all Summer. Only Activation is waived.
Service charges begin on the day of sign-up, not the activation date. |
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Note: Pay-per-View charges may be billed up to two months in arrears.
Digital Add-Ons |
| + 10 Showtime Channels |
+$10.00/mo. |
| + 11 Cinemax Channels |
+$10.00/mo. |
| + 8 Starz! Channels |
+$10.00/mo. |
| + 4 The Movie Channel Channels |
+$10.00/mo. |
| + HDTV (only)1 |
+$ 6.95/mo. |
| + DVR (only)1 |
+$11.95/mo. |
| + HDTV and DVR1 |
+$11.95/mo. |
| + 7 Sports Tier Package |
+$5.99/mo |
| + Additional Digital Box |
+$ 6.95/mo. |
| On Demand - Movies |
(Rates Vary) |
| Special Events |
(Rates Vary) |
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Sign Up/Disconnect Seminole Cable Vision |
| Heritage Grove
Sign-Up/Disconnect Information
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Online Sign-Up/Disconnect Information |
| You must have an FSU ID (fsuid) and password. To activate your FSUID or reset your password, go to campus.fsu.edu. |
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Sign-up Form
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Disconnect Form |
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| OR |
Visit our office in the Rod K. Shaw Building, corner of Dewey & Call Streets |
Internet Access
High Speed Internet/Data: $49.95, per apartment. The $49.95 + additional fees is a monthly installment of the semester price (5 payments per long semester). This is an installment of the semester price and NOT a month-by-month payment option.
Other Billing Options:
$249.75/Semester + additional fees
($25 one-time set up fee)
(The data rate offered will be 3.0 Mbps/512 Kbps and no other data rates will be offered. One charge covers ALL residents in the apartment, and each resident receives the 3.0 Mbps/512 Kbps rate. |
Apogee Customer Service
OTC partnered with Apogee for High-Speed Internet Access |
- A subscription-based service that offers the student full mobility and connectivity to the network from any Ethernet port in their apartment. The service also includes toll-free phone support and on-site move-in assistance from Apogee staff.
- Each Apartment must sign-up for their own service.
NOTE: Excessive bandwidth utilization can result in requirement for upgrade or disconnection. |
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** To set-up monthly auto-payment, simply call Apogee Customer Service at 1-877-478-8865 ** |
For Apogee Customer Service
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1-877-478-8865 (toll free) |
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Available 24 hours a day, 7 days a week, 365 days a year (24/7/365)! |
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To sign-up, call Customer Service at the number above or online at http://www.apogeenet.net/myresnet/
Instructions For Apogee Online Form:
To set-up an account:
- Click "Get Started" under "Don't have an account?";
- Select "Schools in Tallahassee" from the dropdown menu;
- Select your Heritage Grove Building, including Bldg number from drop down menu;
- Click "Next" and follow the prompts.
For hardware assistance or to schedule an appointment with an Apogee technician, call Customer Service at the number above. Onsite sign-up and support will be conducted during the move in period.
Note: To setup monthly auto payment, you do not need to complete the on-line sign-up form. Simply call Customer Service at 1-877-478-8865.
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| Heritage Grove Apartment Layout |
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